Knowledge Base

Issues with the PSCAD Installation Package

This article lists solutions if any issues are encountered when using the PSCAD installation package.

If intallation fails:

  • Use the MHI Fortran Medic utility to configure your machine to allow the installation, and
  • Display the applicable requirements document from this page, then ensure requirements for "Installation - General" and "Installation - InstallShield Wizard" have been met, then
  • Retry the installation.
  • If the issue persists, please refer to the solutions listed in the attached manual, or
  • Obtain assistance from the MHI support desk, as per the instructions below.

Obtaining Assistance From The MHI Support Desk

Please send the following to the MHI support desk (support@mhi.ca):

1. A description of the issue

2. Screenshots of any error messages

3. Your PSCAD license number

4. Your Fortran Medic log file as specified in this article.

 

Documents

Back