If you have forgotten your MyCentre Password
If you have forgotten your password, it may be reset as follows:
- Go to the “Log In” page: https://mycentre.hvdc.ca/login
- Fill in the page as shown:
- You will be notified that your password has been reset, and that a reset link has been e-mailed to you.
If you have not received an e-mail with a temporary password within a few minutes, refer to possible solutions.
- In the generated e-mail, follow the link provided to display the login reset webpage. The two methods for displaying this webpage are shown in the following screenshot:
- When prompted, reset your password as shown:
- If the password reset was successful, you will be notified as shown. Selecting “Return to Home” will log you in to MyCentre and display the “Home” page.